The Megaroam app is operated by Brisk Consulting Services LTD, a company registered in England & Wales, with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. You can reach us at [email protected] or via megarefill.com. Megaroam is an authorised reseller of eSIM data plans; the underlying connectivity is supplied by our wholesale eSIM provider and its partner mobile networks. By creating an account or using the app you agree to these Terms.
You must be able to enter into a binding contract to use Megaroam. An account is required to purchase an eSIM. You are responsible for keeping your login details secure and for activity that takes place under your account. Provide accurate information and keep your email up to date so we can deliver your eSIM and important notices.
Each plan lists its destination(s), data allowance, validity period and any fair-usage policy before you pay. eSIMs only work on eSIM-capable, carrier-unlocked devices. It is your responsibility to confirm your device is compatible and unlocked before purchasing. Coverage and speeds depend on the local networks and are not guaranteed.
Prices are shown in US Dollars and include our margin over the wholesale price. Payment is processed securely by a certified third-party payment provider; we do not store your card details. You may also pay using your in-app wallet balance where available. You are responsible for any taxes, fees or currency-conversion charges applied by your bank or card issuer.
After successful payment your eSIM is provisioned and delivered inside the app (QR code, manual activation details and, on supported iPhones, a one-tap install link) and by email. Installation guidance is available in the app. Keep your activation details private — anyone with them can install your eSIM.
Our refund policy is transparent and hybrid: (a) if an eSIM fails to provision or does not work due to a technical fault, you receive an automatic full cash refund; (b) if you change your mind about an eSIM you have not yet activated (no usage), we refund it as wallet credit; (c) activated or used eSIMs are non-refundable, except for genuine usage disputes, which we review manually. Nothing here affects your statutory rights under the laws of England & Wales.
You agree to use Megaroam and the eSIM service lawfully, to comply with local laws and the fair-usage and roaming rules of the underlying networks, and not to resell, tamper with, or use the service fraudulently. We may suspend or terminate access for misuse.
The service relies on our wholesale eSIM provider and third-party mobile networks. We do not guarantee uninterrupted or error-free connectivity and are not responsible for outages, throttling or coverage limitations of those networks. We may update, suspend or withdraw features of the app.
To the fullest extent permitted by law, Brisk Consulting Services LTD is not liable for indirect or consequential losses, or for loss arising from network outages or your device incompatibility. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud).
You can invite others with your personal referral code, shown on the Refer & Earn screen. The person you invite receives wallet credit as soon as they redeem your code. You receive your reward once their total paid spending reaches the minimum — across any number of orders, not one single order — and the current reward and minimum are stated on the Refer & Earn screen. Cancelled, refunded and unpaid orders do not count towards that total.
Each account may redeem one referral code. Rewards are limited to a maximum number of successful referrals per account, and to one reward per device, so that a single person cannot earn repeatedly by creating additional accounts. We may withhold or reverse rewards, and suspend a code, where we reasonably believe the programme is being abused or the accounts involved are not independent.
Wallet credit is not money: it can be spent on purchases in the app, has no cash value, cannot be withdrawn or transferred between accounts, and is lost if your account is closed. Credit already spent on an order is returned to your wallet, not to your card, if that order is refunded. We may change or end the programme at any time; changes do not affect a reward you have already earned.
We may update these Terms from time to time. Material changes will be reflected by the "Last updated" date and, where appropriate, notified in the app. Continuing to use Megaroam after an update means you accept the revised Terms.
These Terms are governed by the laws of England & Wales, and disputes are subject to the exclusive jurisdiction of its courts, without affecting any mandatory consumer-protection rights in your country of residence.
Questions about these Terms? Email [email protected]. Brisk Consulting Services LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.