Brisk Consulting Services LTD ("we", "us") is the data controller for personal data processed through the Megaconnect app. Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact: support@megarefill.com.
We use your data to: create and secure your account; provision, deliver and install your eSIM; process payments and wallet balances; show accurate usage; provide customer support; prevent fraud and abuse; diagnose crashes and faults so we can fix them; send service messages; send promotional and low-data/expiry notifications only if you have opted in; and meet legal obligations.
We rely on: performance of our contract with you (providing the eSIM service); your consent (marketing and push/email notifications, which you can withdraw at any time); our legitimate interests (security, fraud prevention, improving the service); and compliance with legal obligations.
We share the minimum data needed with trusted processors: our UK network partners (eSIM provisioning and UK connectivity), Stripe (payments), our email provider (transactional email), push notification providers, our error and crash reporting provider (diagnostic reports when the app misbehaves, so we can fix it), and our hosting provider (secure storage and infrastructure). We do not sell your personal data.
Promotional, product-update and usage (low-data/expiry) notifications are opt-in. You can turn them on or off at any time in the app's notification settings, or by contacting us.
We keep your data for as long as needed to provide the service and to meet legal, accounting and fraud-prevention obligations. You can delete your account from within the app; we then remove or anonymise your personal data, except where we must retain certain records by law.
Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. To exercise these rights, email support@megarefill.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
Data is encrypted in transit. Sensitive credentials (payment, provider keys) are held server-side and never exposed to the app. Card details are processed by Stripe and are not stored by us.
Megaconnect is not directed at children and is intended for users who can form a binding contract. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. The "Last updated" date below shows the latest version, and significant changes will be highlighted in the app.
For privacy questions or to exercise your rights, contact Brisk Consulting Services LTD at support@megarefill.com, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.